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B-297986 1 (2006-05-18)

handle is hein.gao/gaocrptasol0001 and id is 1 raw text is: A G A O Comptroller General . Accountability * Integrity * Reliability of the United States United States Government Accountability Office Washington, DC 20548 Decision Matter of: Knowledge Connections, Inc. File: B-297986 Date: May 18, 2006 Marion J. Bonhomme-Knox for the protester. Christopher S. Tiroff, Esq., Department of Veterans Affairs, for the agency. Linda C. Glass, Esq., and Michael R. Golden, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest alleging that request for proposals (RFP) for travel management services that gives offerors the option to use any electronic travel reservation system to interface with the General Services Administration's eTravel System (eTS) improperly favors offerors using a particular electronic travel reservation system developed and owned by the eTS contractor is denied where the RFP does not restrict offerors to that specific system and any alleged competitive advantage results from a firm's prior contracts and not from improper or unfair agency action. DECISION Knowledge Connections, Inc. (KCI) protests the terms of request for proposals (RFP) No. VA-200-06-RP-0001, issued by the Department of Veterans Affairs (VA) for travel management services. We deny the protest. On December 1, 2005, the VA issued the solicitation as a total service-disabled- veteran-owned small business (SDVOSB) set-aside for an indefinite delivery/indefinite quantity contract for a single Travel Management Center (TMC) to provide nationwide travel services for VA employees and veterans. The VA explains that currently, it has no centralized travel management operation and it uses multiple contractors to provide travel services, including, for example, World Wide Travel, Omega Travel Agency, and Electronic Data Systems (EDS) under the General Services Administration's (GSA) eTravel system (eTS) initiative. Contracting Officer's Statement at 1. The VA expects that the TMC contractor will eventually provide all travel services for the VA, including self-service online booking of local,

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