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B-297986.2 1 (2006-11-17)

handle is hein.gao/gaocrptasok0001 and id is 1 raw text is: 




G a A               O                                                 Comptroller General
.       Accountability * Integrity * Reliability                       of the United States
United States Government Accountability Office
Washington, DC 20548



          Decision


          Matter of: Boersma Travel Services

          File:        B-297986.2

          Date:        November 17, 2006

          James E. Kimble for the protester.
          Christopher S. Tiroff, Esq., Department of Veterans Affairs, for the agency.
          Paul E. Jordan, Esq., and John M. Melody, Esq., Office of the General Counsel, GAO,
          participated in the preparation of the decision.
          DIGEST

          Protest challenging evaluation of protester's proposal is denied where record shows
          that evaluation, and resulting conclusion that awardee's proposal represented best
          value, were reasonable; although agency erroneously downgraded protester's
          proposal in two areas, these errors were not prejudicial, since record shows they
          were not sufficiently significant to affect award decision.
          DECISION

          Boersma Travel Services (BTS) protests the award of a contract to Duluth Travel,
          Inc. under request for proposals (RFP) No. VA-200-06-RP-0001, issued by the
          Department of Veterans Affairs (VA) for commercial travel services. BTS challenges
          the evaluation.

          We deny the protest.

          The RFP, issued as a service-disabled-veteran-owned small business (SDVOSB)
          set-aside, contemplated the award of a fixed-price, indefinite-delivery,
          indefinite-quantity contract for a 6-month base period with 3 option years. This
          travel management center (TMC) contract, which will provide nationwide travel
          services for VA employees and veterans, was intended to consolidate VA's current
          TMC requirements, which were being met under the General Services
          Administration's (GSA) eTravel (eTS) initiative and other contracts. The RFP
          identified three alternative scenarios for contract performance, with the chosen
          alternative to be identified at the time of contract award. Alternative A involved
          TMC services without use of the current eTS. Alternative B involved the TMC doing
          all VA fulfillment and partial booking, with VA utilizing the current eTS for booking.

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