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B-293073.3 1 (2004-06-02)

handle is hein.gao/gaocrptapjt0001 and id is 1 raw text is: A G A O Comptroller General . Accountability * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: Resource Consultants, Inc. File: B-293073.3; B-293073.5; B-293073.6 Date: June 2, 2004 John S. Pachter, Esq., Jonathan D. Shaffer, Esq., Sophia R. Zetterlund, Esq., Erin R. Karsman, Esq., and Richard C. Johnson, Esq., Smith Pachter McWhorter & Allen, for the protester. Agnes P. Dover, Esq., Todd R. Overman, Esq., and Gary A. Campbell, Esq., Hogan & Hartson, an intervenor. Robert L. Duecaster, Esq., Department of the Army, for the agency. Ralph 0. White, Esq., and Christine S. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protester's contention that the awardee's final revised price effectively altered its technical approach, even though offerors were not allowed to make changes to their technical proposals, is sustained where the record shows that the awardee's final price proposal shifted the mix of personnel used to perform the contract, and significantly decreased the staffing it proposed to use for one type of work covered by the contract. DECISION Resource Consultants, Inc. (RCI) protests the award of a contract to Titan Corporation, Enterprise Services and Solutions Sector, by the Department of the Army under solicitation No. DASWO1-03-R-0040, for desktop support services to the Army's Information Management Support Center. RCI argues that the Army's evaluation of Titan's revised price proposal was unreasonable. We sustain the protest. BACKGROUND The RFP here was issued on May 23, 2003, and covered six separate lots of effort designed to consolidate desktop service support operations for approximately 80 agencies within Headquarters, Department of the Army. Lot I of the solicitation, the portion of the work at issue in this protest, contemplated a single-award,

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