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GAO-03-158R 1 (2002-12-20)

handle is hein.gao/gaocrptapcf0001 and id is 1 raw text is: 



  S=GAO

        Accountability * Integrity * Reliability
United States General Accounting Office
Washington, DC 20548


          December 20, 2002

          The Honorable Stephen Horn
          Chairman, Subcommittee on Government Efficiency,
            Financial Management, and Intergovernmental Relations
          Committee on Government Reform
          House of Representatives

          Subject: Postal Service Employee Workers' Compensation Claims Not Always Processed
          Timely, but Problems Hamper Complete Measurement

          Dear Mr. Chairman:

          In fiscal year 2000, U. S. Postal Service employees accounted for about one-third of both the
          federal civilian workforce and the $2.1 billion cost of the Federal Workers' Compensation
          Program (WCP). During that same year, Postal Service employees submitted about 85,000
          claims, or about one-half of all claims for new work-related injuries, to the Department of
          Labor's (DOL) Office of Workers' Compensation Program (OWCP), which is charged with
          administering the program. Because of complaints the subcommittee received from injured
          federal employees about the untimely receipt of WCP benefits and because Postal Service
          employees account for such a large portion of the WCP, you asked us to determine
          specifically whether Postal Service employees were receiving WCP benefits in a timely
          manner.

          We provided an initial response to your request on December 21, 2001,' and testified on the
          matter during a hearing before the subcommittee on May 9, 2002.2 Among other things, we
          reported that during the period July 1, 1996, through June 30, 2000, about 7 percent of the
          Postal Service's approximately 901,000 total employee workforce filed an average of about
          82,600 WCP claims each year. Of these claims, about 88 percent were approved and about 12
          percent were denied each year. We also reported that OWCP's automated file records
          indicated a wide variance in the time between the date of an employee's injury and (1) the
          date of OWCP's decision regarding the claimant's entitlement to benefits3 and (2) the date



          'U.S. General Accounting Office, Administration of the Workers' Compensation Program by the
          Postal Service and Department of Labor (DOL), (Washington, D.C.: Dec. 21, 2001).

          2U.S. General Accounting Office, U.S. Postal Service: Workers' Compensation Benefits for Postal
          Employees, (_  AO042-7219T (Washington, D.C.: May 9, 2002).
          3WCP provides for payment of several types of benefits, including compensation for wage loss,
          schedule awards, medical and related benefits, and vocational rehabilitation services for conditions
          resulting from injuries sustained or occupational disease or illness contracted in performance of duty
          while in the service of the United States. WCP also provides for payment of monetary compensation
          to specified survivors of an employee whose death results from work-related injury or disease and for
          payment of certain burial expenses.


GAO-03-158R Postal Service Workers' Compensation Claims

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