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B-289351 1 (2002-02-12)

handle is hein.gao/gaocrptaocv0001 and id is 1 raw text is: 




         G     A     0                                                Comptroller General
             SIntegrity Reliability                                    of the United States
 ~ccountabthty Inert Rea iy
United States General Accounting Office
Washington, DC 20548



                Decision


          Matter of: Consultants In Continual Improvement

          File:       B-289351

          Date:       February 12, 2002

          Isidor Patapis for the protester.
          John A. Kern, Esq., Federal Railroad Administration, for the agency.
          Susan K. McAuliffe, Esq., and Christine S. Melody, Esq., Office of the General
          Counsel, GAO, participated in the preparation of the decision.
          DIGEST

          Protest of agency's evaluation of firm's proposal is denied where record shows that
          evaluation was reasonable and consistent with solicitation's terms; protester's
          disagreement with evaluation is insufficient to show it was unreasonable.
          DECISION

          Consultants In Continual Improvement (CICI) protests the agency's evaluation of its
          proposal under request for proposals (RFP) No. DTFR53-01-R-00037, issued by the
          Federal Railroad Administration (FRA). The protester contends that it was
          unreasonable for the agency to conclude that its proposal had weaknesses in certain
          areas.

          We deny the protest.

          The RFP anticipated the award of an indefinite-delivery/indefinite-quantity, fixed-
          price contract for a base year and four option periods for support services for the
          FRA's Office of Human Resources. The required services relate to workforce
          planning and training needs assessments of employees' non-technical skills.
          Non-technical skills to be considered include, for example, interpersonal skills,
          supervisory and managerial leadership, teaming, conflict resolution, oral and written
          communications, computer applications, and non-technical safety related subjects.
          RFP    C.2, F.2, and L.5. The contractor was to assess current non-technical
          organizational skills of agency employees, determine gaps between current and
          future skill requirements, and identify appropriate training interventions to redress
          skill deficiencies. Id.   C.3.

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