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B-289313 1 (2002-02-05)

handle is hein.gao/gaocrptaocp0001 and id is 1 raw text is: G A 0 Comptroller General SIntegrity Reliability of the United States ~ccountabthty Inert Rea iy United States General Accounting Office Washington, DC 20548 Decision Matter of: Information Systems Technology Corporation File: B-289313 Date: February 5, 2002 Paul J. Chun for the protester. Gilbert J. Ginsburg, Esq., for Aspen Systems Corporation, an intervenor. Wilsie Y. Minor, Esq., Corporation for National and Community Services, for the agency. Linda C. Glass, Esq., and Michael R. Golden, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest that evaluation and source selection decision was flawed is denied where the record shows that the evaluation was reasonable and consistent with the evaluation factors. 2. Protest alleging that agency failed to conduct meaningful discussions with protester by failing to advise protester of perceived weaknesses during the site visit is denied where record shows that written discussions prior to the site visit reasonably apprised protester of the areas of its proposal that were considered deficient, exchanges conducted during the site visit centered on the facilities, and agency subsequently requested and evaluated final proposal revisions which incorporated discussion responses. DECISION Information Systems Technology Corporation (ISTC) protests the award of a contract to Aspen Systems Corporation under request for proposals (RFP) No. HQMCSO101, issued by the Corporation for National and Community Service (CNCS) for services at several CNCS offices to support efforts to provide awareness and access to the CNCS programs and departments. These support services include recruitment support consisting of providing 1-800 numbers and planning and conducting mailings; operators to take calls and provide information concerning the organization; promotional display management; and management and warehousing of recruitment, display and other agency materials. ISTC contends that the agency

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