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B-288134 1 (2001-09-20)

handle is hein.gao/gaocrptamrk0001 and id is 1 raw text is: G A 0 Comptroller General SIntegrity Reliability of the United States ~ccountabthty Inert Rea iy United States General Accounting Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: National Center For Family Literacy File: B-288134; B-288134.2 Date: September 20, 2001 Edward Waters, Esq., and Jennifer D. Leonard, Esq., Feldesman, Tucker, Leifer, Fidell & Bank, for the protester. Jeffrey C. Morhardt, Esq., and Jose Otero, Esq., Department of Education, for the agency. Scott H. Riback, Esq., and John M. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest against agency's rejection of proposal as technically deficient, and therefore unacceptable, is denied where record shows that evaluation was reasonable and consistent with solicitation's evaluation criteria. DECISION The National Center for Family Literacy (NCFL) protests the failure of the Department of Education (DOE) to award it a contract under request for proposals (RFP) No. ED-00-R-0061, for technical and analytical support services. NCFL argues that the agency misevaluated its proposal and, as a result, improperly determined that it was technically unacceptable. We deny the protest. The RFP contemplated the award of multiple indefinite-delivery/indefinite-quantity contracts to perform technical and analytical support services in one or more of nine identified issue areas. Agency Report (AR), exh. 10, Revised Statement of Work, at 3. Offerors were advised that proposals would be evaluated under several technical areas: management and staffing plan (40 possible points), personnel qualifications/key personnel (40 points), organizational experience (20 points), and small business participation (10 points); past performance was also to be evaluated (and was worth a possible 36 points). RFP at 82-85. The technical and past performance criteria together were significantly more important than price. The

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