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B-286201 1 (2000-12-14)

handle is hein.gao/gaocrptalfo0001 and id is 1 raw text is: G A 0 Comptroller General SIntegrity Reliability of the United States ~ccountabthty Inert Rea iy United States General Accounting Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: Rockwell Electronic Commerce Corporation File: B-286201; B-286201.2; B-286201.3 Date: December 14, 2000 Gerard F. Doyle, Esq., and Ron R. Hutchinson, Esq., Doyle & Bachman, for the protester. Kevin P. Mullen, Esq., Carl L. Vacketta, Esq., and Holly Emrick Svetz, Esq., Piper, Marbury, Rudnick & Wolfe, for MCI WorldCom, Inc., the intervenor. Seth Binstock, Esq., and Jonathan Cantor, Esq., Social Security Administration, for the agency. Henry J. Gorczycki, Esq., and James A. Spangenberg, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest of price evaluation under a solicitation for a contract for telecommunications services is sustained where the solicitation stated that telecommunication costs incurred by the agency outside the price of the contract would be included in the evaluated price, the awardee's proposal was based on a solution that included costs outside the contract but the awardee did not identify these costs in its proposal, the agency did not evaluate these costs, and the protester was prejudiced by this misevaluation. 2. Protest that awardee's proposal for telecommunications services fails to meet various specification requirements is denied where the awardee's proposal indicates that it will comply with or does not take exception to the requirements and the protest is primarily based on the awardee's failure to provide an amount of detail showing its compliance which was not required by the solicitation. DECISION Rockwell Electronic Commerce Corporation protests an award to MCI WorldCom, Inc. under request for proposals (RFP) No. SSA-RFP-00-3929, issued by the Social Security Administration (SSA) for network-based services to replace the agency's automatic call distributors (ACD) call answering system. We sustain the protest.

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