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B-285065 1 (2000-07-13)

handle is hein.gao/gaocrptalck0001 and id is 1 raw text is: 



                   -e GeAtOa
 E                                                               Comptroller General
                                                                  of the United States
United States General Accounting Office           DOCUMENT FOR PUBLIC RELEASE
Washington, DC 20548                             The decision issued on the date below was subject to a
                                                 GAO Protective Order. This redacted version has been
                                                 approved for public release.

         Decision

         Matter of: Biospherics, Inc.

         File:       B-285065

         Date:       July 13, 2000


         Eric J. Marcotte, Esq., Paul S. Ebert, Esq., and Adam B. Walker, Esq., Winston &
         Strawn, for the protester.
         Gilbert J. Ginsburg, Esq., and Shlomo D. Katz, Esq., and Daniel B. Abrahams, Esq.,
         Epstein, Becker and Green, for Aspen Systems Corporation, an interested party.
         Charles Sides, Esq., and Thedlus L. Thompson, Esq., General Services
         Administration, for the agency.
         Tania Calhoun, Esq., and Christine S. Melody, Esq., Office of the General Counsel,
         GAO, participated in the preparation of the decision.
         DIGEST

         Protest that contracting agency conducted inadequate and prejudicially unequal
         discussions as between the two offerors in the competitive range is denied where the
         record shows that, with respect to the item at issue in the protest, the two proposals
         did not contain comparable deficiencies requiring comparable discussions, and the
         agency provided offerors an equal opportunity to revise their proposals while
         properly tailoring their discussions to each offer.
         DECISION

         Biospherics, Inc. protests the award of a contract to Aspen Systems Corporation
         under request for proposals (RFP) No. TQD-RC-98-0002, issued by the General
         Services Administration (GSA) to acquire the services necessary to manage and
         operate GSA's Federal Information Center (FIC). Biospherics primarily contends
         that GSA conducted inadequate and prejudicially unequal discussions.

         We deny the protest.

         BACKGROUND

         The FIC is a single point of contact for people with questions about federal agencies,
         programs, and services. It currently responds to about 2 million calls annually, with
         the most frequent public inquiries concerning workplace issues, state government

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