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B-282098 1 (1999-06-02)

handle is hein.gao/gaocrptajis0001 and id is 1 raw text is: 


Comptroller General
of the United States

Washington, D.C. 20548
Decision                                     DOCUMENT FOR PUBLIC RELEASE
                                            The decision issued on the date below was subject to a
                                            GAO Protective Order. This redacted version has been
                                            approved for public release.




Matter of: ACS Government Solutions Group, hie.

File:        B-282098; B-282098.2; B-282098.3

Date:        June 2, 1999


Timothy B. Harris, Esq., for the protester.
Frances Cox Lively, Esq., Department of Housing and Urban Development, for the
agency.
Aldo A. Benejam, Esq., and Christine S. Melody, Esq., Office of the General Counsel,
GAO, participated in the preparation of the decision.
DIGEST

1. Protest that agency improperly failed to evaluate offers consistent with
instructions to offerors in solicitation for comprehensive loan servicing services is
sustained where offerors were prohibited from proposing a solution that assumed
that the agency would permit an electronic interface between the agency's and the
successful offeror's data systems, and the record shows that the awardee's technical
approach and price relied significantly on the existence of such an interface for
performing the requirement.

2. Allegation that agency improperly evaluated the awardee's proposal under the
prior experience evaluation factor is sustained where the solicitation contemplated
the evaluation of corporate and key personnel experience separately, and the record
contains no basis upon which the agency could reasonably have determined that the
awardee's demonstrated corporate performance was, in accordance with the terms of
the solicitation, the same as or similar to the solicitation requirements.

3. Allegation that discussions with protester were not meaningful is sustained where
the record shows that the evaluators were concerned over the protester's pricing
methodology and the source selection official shared that concern, but the protester
was not afforded an opportunity during discussions to explain its pricing strategy.
DECISION

ACS Government Solutions Group, Inc. (ACS) protests the issuance of a task order to
Deloitte & Touche (D&T) under request for proposals (RFP) No. R-DEN-00614, issued

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