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B-281800 1 (1999-04-09)

handle is hein.gao/gaocrptajib0001 and id is 1 raw text is: oComptroller General of the United States Washington, D.C. 20548 Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a I GAO Protective Order. This redacted version has been approved for public release. Matter of: Korrect Optical File: B-281800 Date: April 9, 1999 Stephen E. Smith, Esq., Goldberg & Simpson, for the protester. Phillipa L. Anderson, Esq., Merilee D. Rosenberg, Esq., and Philip S. Kauffman, Esq., Department of Veterans Affairs, for the agency. Linda C. Glass, Esq., and Paul I. Lieberman, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest of agency's evaluation of offeror's past performance is denied where the record shows that the evaluation was reasonable and consistent with the applicable evaluation factors. 2. Selection of technically superior, higher-priced proposal is unobjectionable where the solicitation made technical considerations and past performance more important than price and the agency reasonably concluded that the technical superiority and better past performance record of the awardee warranted payment of the associated price premium. DECISION Korrect Optical protests the award of a contract to Classic Optical Laboratories, Inc. under request for proposals (RFP) No. 583-75-98, issued by the Department of Veterans Affairs (VA) for prescription eyeglasses and services for VA beneficiaries. Korrect principally contends that the agency improperly evaluated its past performance because the agency relied on negative reference information to which the protester was not provided an adequate opportunity to respond. We deny the protest. The solicitation, issued August 12, 1998 as a commercial-item procurement, contemplated the award of a fixed-price contract to provide the necessary resources, facilities, and establishments in each community where either a Veterans Integrated Services Network (VISN) 11 VA Medical Center or Outpatient Clinic is located, in order to furnish prescription eyeglasses to eligible beneficiaries. RFP § A.6.3. The solicitation provided for award to the responsible offeror whose

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