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B-281556 1 (1999-02-24)

handle is hein.gao/gaocrptajhh0001 and id is 1 raw text is: oComptroller General of the United States Washington, D.C. 20548 Decision Matter of: American Material Handling, Inc. File: B-281556 Date: February 24, 1999 Sid Goss for the protester. John W. Huckle, Esq., Department of the Air Force, for the agency. John L. Formica, Esq., Charles W. Morrow, Esq., and James A. Spangenberg, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Agency's loss of a quote received through the Federal Acquisition Computer Network due to a computer malfunction does not provide a basis to sustain the protest where the loss was an isolated error, and was not part of a deliberate effort to exclude the protester from the competition or the result of the agency's failure to have adequate procedures in place for the receipt and safeguarding of quotes. DECISION American Material Handling, Inc. protests the award of a contract to R&R Limited under request for quotations (RFQ) No. F04684-98-Q-S178, issued by the Department of the Air Force for a 40-foot articulating boom lift. The procurement was solicited under simplified acquisition procedures through the Federal Acquisition Computer Network (FACNET).1 We deny the protest. The Air Force issued the RFQ through the FACNET on August 27, 1998. Soliciting through FACNET requires electronically transmitting the solicitation from a computer terminal to a government gateway, which is a computer/communications system performing a variety of data management functions. After processing by the gateway, the information is transmitted through a network entry point to Value- Added-Networks (VAN), which are private sector entities that provide the electronic 1FACNET is an electronic marketplace for the acquisition of goods and services, which agencies can utilize to post notices of and receive responses to solicitations, post notice of contract awards, and issue orders where practicable; and private sector users can access notice of solicitations, receive orders and access information regarding awards. S.D.M. Supply, Inc., B-271492, June 26, 1996, 96-1 CPD 288 at 1-2, recon. denied, Department of the Armv--Recon., B-271492.2, Nov. 27, 1996, 96-2 CPD T 203.

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