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![handle is hein.gao/gaocrptahxe0001 and id is 1 raw text is:
oComptroller General
of the United States
Washington, D.C. 20548
Decision
Matter of: Teltara Inc.
File: B-280922
Date: December 4, 1998
Ralph B. Wahlberg and Michael W. Campbell for the protester.
Pamela Langston-Cox, Esq., Internal Revenue Service, for the agency.
Jacqueline Maeder, Esq., and Paul Lieberman, Esq., Office of the General Counsel,
GAO, participated in the preparation of the decision.
DIGEST
Source selection decision is not reasonable where the record does not provide any
documentation or explanation which supports the decision, and the source selection
memo essentially contains only percentage comparisons between the technical point
score and price of the awardee's proposal and the technical point scores and prices
of the other proposals, which do not support the purported best value
determination.
DECISION
Teltara Inc. protests the award of a contract to TMI Services, Inc. under request for
proposals (RFP) No. TIRWR-97-R-00005, issued by the Department of the Treasury,
Internal Revenue Service (IRS), for janitorial services at the Ogden Service Center,
Ogden, Utah. Teltara asserts that the agency's selection decision is unreasonable
and does not accurately take into account the relative proposal evaluations.
We sustain the protest.
The solicitation, issued on August 1, 1997 as a competitive small business set-aside,
contemplated the award of a fixed-price contract for a 1-year base period with four
1-year options. RFP §§ B.1, B.2. The solicitation provided that award would be
made to the offeror whose proposal represented the best overall value to the
government, to be determined by comparing differences in the value of the
technical features with differences in the offerors' prices. RFP § M.2. The RFP
further stated that [i]n making this comparison the Government is concerned with
striking the most advantageous balance between technical features and price to the
Government. Id. Under the evaluation criteria section, the solicitation provided
that technical proposals would be scored on the basis of plan of accomplishment
(30 points), business management (35 points) and business experience (35 points),
for a possible total of 100 points, and provided that price proposals would not be
point-scored, but would be compared and considered with the technical score in](ViewImageLocal?handle=hein.gao/gaocrptahxe0001&div=1&collection=&method=preview&ext=.png&size=3)