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B-279892 1 (1998-07-29)

handle is hein.gao/gaocrptahtz0001 and id is 1 raw text is: 


oComptroller General
             of the United States
             Washington, D.C. 20548

             Decision                                 DOCUMENT FOR PUBLIC RELEASE
                                                     The decision issued on the date below was subject to a I
                                                     GAO Protective Order. This redacted version has been
                                                     approved for public release.



             Matter of: Cache Box, Inc.

             File:       B-279892

             Date:       July 29, 1998

             Steven L. Briggerman, Esq., Grace Bateman, Esq., and Adria Benner, Esq., Seyfarth,
             Shaw, Fairweather & Geraldson, for the protester.
             John E. Lariccia, Esq., Department of the Air Force, for the agency.
             David A. Ashen, Esq., and John M. Melody, Esq., Office of the General Counsel,
             GAO, participated in the preparation of the decision.
             DIGEST

             Agency properly eliminated proposal from competitive range as technically
             unacceptable where it did not include sufficiently detailed information to establish
             that offered reservations management software will meet the solicitation
             requirements, and instead included conflicting provisions which called general offer
             of compliance into question, such that the proposal was at best ambiguous.
             DECISION

             Cache Box, Inc. protests the exclusion of its proposal from the competitive range
             under request for proposals (RFP) No. F41691-97-R0016, issued by the Department
             of the Air Force for reservations management software. Cache Box challenges the
             agency's determination that its proposal was technically unacceptable.

             We deny the protest.

             BACKGROUND

             The solicitation provided for award of a fixed-price requirements contract to furnish
             commercially available software to control reservations at approximately 250
             Air Force, Navy and Marine Corps lodging facilities world-wide. The overall
             required system was comprised of three components: (1) a property management
             system that enables lodging personnel to create and cancel reservations, check
             guests in or out, create accounting entries and reports, and create other
             management reports; (2) a web reservation module that enables travelers to directly
             access the property management system at a specific location and make
             reservations; and (3) corporate headquarters systems that enable service

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