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B-277268 1 (1997-09-24)

handle is hein.gao/gaocrptagbq0001 and id is 1 raw text is: oComptroller General of the United States Washington, D.C. 20548 Decision Matter of: Court Copies & Images, Inc. File: B-277268; B-277268.2 Date: September 24, 1997 John B. McDaniel, Esq., and 0. Kevin Vincent, Esq., Baker & Botts, LLP, for the protester. Roberta M. Echard, Esq., Administrative Office of the U.S. Courts, for the agency. Scott Riback, Esq., and John Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that agency improperly found protester's quotations technically unacceptable based on its performance of predecessor contract for requirements being solicited is denied where record supports agency's evaluation finding of significant problems with protester's performance. DECISION Court Copies & Images, Inc. (CCI) protests the actions of the Administrative Office of the United States Courts (AOUSC) in eliminating its quotations from further consideration under requests for quotations (RFQ) for copying services at four locations of the United States Bankruptcy Court for the Central District of California.1 CCI maintains that the agency unreasonably found its quotations technically unacceptable based on its prior performance of copier services at several Bankruptcy Court locations. We deny the protest. The solicitations contemplated the award of license agreements to the firms selected based on price and experience/prior performance. This latter factor was comprised of four considerations: experience in providing copying and related services equivalent to the estimated number of copies being solicited; courtesy and professionalism of the vendor in responding to the public; the quality of the copies and timeliness in providing them; and overall performance in providing similar 1The RFQs were for services at the United States Bankruptcy Courts located at Santa Ana, Santa Barbara, Los Angeles and San Bernadino, California; the four RFQs are unnumbered and identical.

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