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B-274802.2 1 (1997-12-24)

handle is hein.gao/gaocrptafrl0001 and id is 1 raw text is: oComptroller General of the United States Washington, D.C. 20548 Decision Matter of: Voices R Us File: B-274802.2 Date: December 24, 1997 Hari P. Kunamneni for the protester. Marian E. Sullivan, Esq., and Lawrence W. Kelly, Esq., Department of the Air Force, for the agency. Scott H. Riback, Esq., and John M. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Discussions in the area of past performance were adequate where agency identified the categories of concern with protester's prior performance and provided an opportunity to address those concerns. DECISION Voices R Us (VRU) protests the award of a contract to Western Environmental Corporation under request for proposals (RFP) No. F33659-96-R-7502, issued by the Department of the Air Force for the installation of an environmental monitoring system. VRU maintains that the agency failed to engage in meaningful discussions, and that its ranking under the solicitation's past performance criterion would have been better had it had an opportunity to respond to the agency's concerns. We deny the protest. The RFP sought fixed-priced offers to install an environmental monitoring system at the agency's metrology laboratories in Heath, Ohio. Firms were advised that proposals would be evaluated for compliance with the RFP's technical specifications and would be assigned a performance risk rating based on the agency's assessment of the offerors' past performance on similar contracts. As part of their proposals, firms were to provide a minimum of three references for similar prior contracts. The agency received several offers in response to the RFP. VRU's proposal was found to be incomplete because the firm had not included information relating to prior contracts. After being contacted several times by the agency concerning the matter, VRU submitted references relating to six earlier contracts. The agency reviewed the submitted references and, after contacting each one, determined that five were for contracts that were not sufficiently similar to the requirement being

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