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B-266119 1 (1996-01-25)

handle is hein.gao/gaocrptadud0001 and id is 1 raw text is: 




GAO             United States
                General Accounting Office
                Washington, D.C. 20548

                Office of the General Counsel




                B-266119


                January 25, 1996



                Resource Protection
                P.O. Box 3417
                Tampa, FL 33601-3417

                Attention: Bobby Cates

                Dear Mr. Cates:

                This is in response to your letter of September 11, 1995, appealing the August 15,
                1995, settlement of our Claims Group (Z-151685(93)) which denied your request for
                a refund of the $1,346.39 offset because of the loss or damage to the household
                goods of Keith E. Roberson under GBL No. SP-054,116 moved by Allied Van Lines,
                Inc.

                The amount in question is the depreciated cost of recovering a loveseat and chair
                following damage by the carrier to a matching sofa which required the sofa's
                reupholstering. Because the original fabric was no longer available, all three pieces
                of furniture were reupholstered in matching fabric.

                It is your contention that the loveseat and chair, which were undamaged, were still
                functional for the purpose for which they were originally purchased and therefore,
                the carrier should not have been liable for the reupholstery of these items. You
                attempt to distinguish this situation from the facts of the cases cited in the agency's
                report where recovery was allowed for a new set of draperies although only one
                panel was damaged, and for a new suit of clothes although only the jacket was
                damaged, on the basis that draperies and a suit of clothes are constructed with the
                intent that they would be sold as an item or set. You argue that the items of
                furniture in the present case are manufactured to be sold separately and it is only
                the personal taste of the purchaser that makes them a set.

                We disagree. Although perhaps the items of furniture could have been purchased
                separately, in this case they were purchased as a set so that the furniture in a room
                would match. This was no longer possible because of the damage to the sofa and


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