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B-260372 1 (1995-10-31)

handle is hein.gao/gaocrptacad0001 and id is 1 raw text is: 


Comptroller General
of the United States
Washington, D.C. 20548

Decision





Matter of: Cartwright International Van Lines

File:       B-260372

Date:       October 31, 1995

DIGEST

Where pieces of bedroom set were delivered from nontemporary storage with
wrong drawers and carrier did not complete a rider noting the damage, the carrier
is liable for the damage as prima facie case of liability is established and prior
settlement of Claims Group is reversed.

DECISION

The Chief of the Personnel and Recovery Division of the U.S. Army Claims Service
requests review of Settlement No. Z-2609168-106 which found the collection by the
Army of $1,006 from Cartwright International Van Lines for transit loss in
connection with a shipment of household goods of a service member to have been
improper. We reverse the settlement.

Cartwright picked up the shipment from nontemporary storage on April 30, 1991, in
Phoenix, Arizona, and delivered it on May 7, 1991, to Augusta, Georgia. A six-piece
bedroom set was delivered but with many drawers that did not belong to the set
and did not match. Two nightstands had four incorrect drawers, a chest had two
wrong drawers out of five and all six drawers in a dresser were incorrect.

Our Claims Group found that the Army had not established a Drima facie case of
carrier liability by failing to show the tender of the goods to the carrier in a certain
condition. Missouri Pacific R.R. v. Elmore & Stahl, 377 U.S. 134 (1964). There was
nothing in the file to show that the dresser was delivered without drawers. If the
drawers were not delivered, tender could be shown in the absence of a rider,
because a dresser without drawers should be obvious at the time of pick up. Here,
however, each drawer hole had a drawer in it and there is nothing to show that the
carrier was tendered anything other than what was delivered. Accordingly, our
Claims Group found that the carrier was due a refund of the amount offset for the
bedroom set, $1,006.


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