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B-419385,B-419385.2 Feb 02, 2021 1 (2021-02-02)

handle is hein.gao/gaobaecqk0001 and id is 1 raw text is: 1Oo U.S. GOVERNMENT ACCOUNTABILITY OFFICE A Century of Non-Partisan Fact-Based Work 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: People, Technology and Processes, LLC File: B-419385; B-419385.2 Date: February 2, 2021 Craig A. Holman, Esq., and Nathaniel E. Castellano, Esq., Arnold & Porter Kaye Scholer, LLP, for the protester. Kathleen K. Barksdale, Esq., General Services Administration, for the agency. Kasia Dourney, Esq., and Evan Williams, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest challenging the agency's rejection of the protester's proposal is denied where the record shows that: the proposal was never received by the method for submission of proposals designated by the solicitation; the protester's subsequent proposal submission via email was not an authorized method for submission and does not fall within an exception to the late proposal rule; and there is no evidence of systemic failure of the online portal authorized for submission of proposals. DECISION People, Technology and Processes, LLC (PTP), a service-disabled veteran-owned small business of Tampa, Florida, protests the determination by the General Services Administration (GSA) that its proposal was late and therefore ineligible for consideration under request for proposals (RFP) No. 03200029 for global fielding services. The protester contends that the agency should have accepted its proposal due to the system failure of the agency's online portal designated for submission of proposals, the proposal being actually retained by the portal, and the protester's subsequent submission of its proposal via email. We deny the protest. BACKGROUND On September 9, 2020, GSA issued the RFP on behalf of the Department of the Army, Army Project Management Mission Control, seeking proposals for global fielding support for project manager mission command product distribution. Agency Report

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