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B-418670.2,B-418670.3,B-418670.4 1 (2021-01-19)

handle is hein.gao/gaobaecjf0001 and id is 1 raw text is: 


                   1O   o   U.S. GOVERNMENT ACCOUNTABILITY OFFICE
                                A Century of Non-Partisan Fact-Based Work
441 G St. N.W.                                                  Comptroller General
Washington, DC 20548                                             of the United States

                                             DOCUMENT  FOR PUBLIC RELEASE
                                           The decision issued on the date below was subject to
Decision                                   a GAO Protective Order. This redacted version has
                                           been approved for public release.


Matter of:   Candor Solutions, LLC

File:     B-418670.2; B-418670.3; B-418670.4

Date:     January 19,   2021

Jon D. Levin, Esq., W. Brad English, Esq., and Emily J. Chancey, Esq., Maynard
Cooper  & Gale PC, for the protester.
Richard W. Arnholt, Esq., and Sylvia Yi, Esq., Bass Berry & Sims, PLC, for Patriot, LLC,
the intervenor.
Melissa K. Erny, Esq., Department of Homeland Security, for the agency.
John Sorrenti, Esq., and Christina Sklarew, Esq., Office of the General Counsel, GAO,
participated in the preparation of the decision.
DIGEST

1. Protest that agency used a facially unreasonable adjectival rating scheme and then
deviated from this scheme in its evaluation is denied where protester has not shown
that the evaluation scheme was unreasonable and the record shows that the agency
reasonably considered the relative merits of protester's proposal in its source selection.

2. Protest challenging agency's evaluation of protester's proposal under the non-price
factors, and the awardee's proposal under the price factor, is denied where record
shows  that the evaluation was reasonable and consistent with the solicitation.
DECISION

Candor  Solutions, LLC (Candor), of McLean, Virginia, protests the issuance of a task
order to Patriot, LLC, of Columbia, Maryland, under request for proposals (RFP)
No. 70B04C19000000027, issued   by the Department of Homeland  Security, Customs
and Border Protection (CBP), for technology service-desk operations. Candor alleges
that the agency used a facially unreasonable adjectival rating scheme in its evaluation;
unreasonably deviated from this scheme in evaluating Candor's proposal; unreasonably
evaluated Candor's proposal under the non-price factors; and did not evaluate Patriot's
proposal according to the RFP terms under the price factor.


We  deny the protest.

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