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B-418660.2 1 (2020-12-14)

handle is hein.gao/gaobaecfb0001 and id is 1 raw text is: GAO U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has Decision been approved for public release. Matter of: Ripple Effect Communications, Inc. File: B-418660.2 Date: December 14, 2020 Antonio R. Franco, Esq., Patrick T. Rothwell, Esq., Timothy F. Valley, Esq., and Jonathan I. Pomerance, Esq., Piliero Mazza PLLC, for the protester. Andrew J. Smith, Esq., Robert B. Neill, Esq., and Major Gregory T. O'Malley, Department of the Army, for the agency. Paul N. Wengert, Esq., and Tania Calhoun, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest that agency misevaluated protester's proposal under the management approach factor is denied where, in all but one respect, the evaluation was reasonable and consistent with the evaluation criteria in the solicitation. 2. Protest that agency misevaluated protester's key personnel under the experience factor by assessing a weakness based on a lack of required expertise is denied where the protester did not demonstrate that the error resulted in competitive prejudice. DECISION Ripple Effect Communications, Inc., a small business of Rockville, Maryland, protests the award of a contract to Goldbelt Frontier, LLC, also a small business, of Alexandria, Virginia, under request for proposals (RFP) No. W81XWH-19-R-0098, issued by the Department of the Army, U.S. Army Medical Research Acquisition Activity, for senior scientific support services for the Congressionally Directed Medical Research Programs. The protester, the incumbent contractor, primarily argues that the agency improperly evaluated its technical proposal and made a flawed best-value decision. We deny the protest. BACKGROUND The solicitation, issued as a small business set-aside on September 19, 2019, anticipated the award of a fixed-price requirements contract to be performed over a

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