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GAO U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W. Comptroller General
Washington, DC 20548 of the United States
DOCUMENT FOR PUBLIC RELEASE
The decision issued on the date below was subject to
Decision a GAO Protective Order. This redacted version has
v v been approved for public release.
Matter of: Continuity Global Solutions
File: B-419070
Date: November 30, 2020
Robert Nichols, Esq., Samuel Van Kopp, Esq., and Andrew Victor, Esq., Nichols Liu
LLP, for the protester.
Kathleen D. Martin, Esq., Department of State, for the agency.
Jonathan L. Kang, Esq., and Laura Eyester, Esq., Office of the General Counsel, GAO,
participated in the preparation of the decision.
DIGEST
Challenge to the agency's finding that the protester's proposal failed to meet a
mandatory solicitation requirement for experience is denied where the agency
reasonably interpreted the requirement and found that the protester's proposal failed to
satisfy it.
DECISION
Continuity Global Solutions (CGS), of Falls Church, Virginia, challenges the decision by
the Department of State (DOS) to eliminate its proposal from the competition conducted
under request for proposals (RFP) No. 19AQMM20R0013, which was issued for
worldwide security services. The protester argues that the agency unreasonably found
its proposal technically unacceptable because it failed to meet the solicitation's
minimum experience requirements.
We deny the protest.
BACKGROUND
DOS issued the solicitation on May 19, 2020, seeking proposals for the agency's
Worldwide Protective Services (WPS) III requirement. Agency Report (AR), Tab 1, RFP
§ A at 1; id. § C, Statement of Work (SOW) at 6. The agency's Bureau of Diplomatic
Security (DS) is responsible for the safety and security of the DOS employees serving in
the United States and overseas. SOW at 6. The SOW states that [t]he primary
objective of this contract is to secure best-in-class and on-time delivery of those
Contractor-provided resources and services DS/[Office of Overseas Protection]/](ViewImageLocal?handle=hein.gao/gaobaecbx0001&div=1&collection=&method=preview&ext=.png&size=3)