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B-419010 1 (2020-11-17)

handle is hein.gao/gaobaecay0001 and id is 1 raw text is: GAO U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: Exceed, LLC File: B-419010 Date: November 17, 2020 Antonio R. Franco, Esq., Samuel S. Finnerty, Esq., and Jonathan I. Pomerance, Esq., Piliero Mazza PLLC, for the protester. Stephen Ramaley, Esq., and Roger Abbott, Esq., Miles & Stockbridge PC, for Insight Technology Solutions, Inc., the intervenor. Talbot J. Nicholas II, Esq., Department of Homeland Security, for the agency. Kasia Dourney, Esq., and Evan C. Williams, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest challenging the agency's evaluation of the protester's quotation is denied where the evaluation was reasonable and consistent with the solicitation criteria. DECISION Exceed, LLC, a small disadvantaged business of Lanham, Maryland, protests the issuance of a task order to Insight Technology Solutions, Inc., a small business of Bowie, Maryland, under request for quotations (RFQ) No. 70ZO2320QMMZ11100, issued by the Department of Homeland Security, United States Coast Guard, for customer service support at the National Maritime Center in Martinsburg, West Virginia. Exceed challenges the agency's evaluation of its quotation and the best-value tradeoff decision. We deny the protest. BACKGROUND On June 11, 2020, the Coast Guard issued the RFQ under the procedures of Federal Acquisition Regulation subpart 8.4 to vendors holding the General Services Administration's professional services schedule contracts, special item number 874-7, for integrated business program support services. Agency Report (AR), Tab 3, RFQ

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