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GAO-20-548PR 1 (2020-04-23)

handle is hein.gao/gaobaebat0001 and id is 1 raw text is: c AO U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States April 23, 2020 The Honorable Charles P. Rettig Commissioner Internal Revenue Service Priority Open Recommendations: Internal Revenue Service Dear Mr. Rettig: The purpose of this letter is to provide you with the overall status of the Internal Revenue Service's (IRS) implementation of our recommendations and to call your personal attention to critical open recommendations that we believe should be given high priority.1 In November 2019, we reported that on a government-wide basis, 77 percent of our recommendations made 4 years ago were implemented.2 IRS's recommendation implementation rate was 83 percent. As of April 2020, IRS had 244 open recommendations. As operations return to normal from the COVID-19 (coronavirus) pandemic, fully implementing these open recommendations could significantly improve IRS's operations. IRS has made progress implementing a number of priority recommendations. Since our April 2019 letter, IRS has implemented six of our 23 open priority recommendations. Specifically, IRS has: * increased the frequency with which incoming W-2 information is made available for pre refund verification to expand the agency's efforts to systematically verify wage information reported on tax returns and avoid issuing invalid refunds; * assessed the additional benefits that the digitization of paper returns can have on the Return Review Program's (RRP) enhanced enforcement capabilities; * estimated the resources required for the foundational initiatives and supporting activities in its Identity Assurance Strategy and Roadmap; * established a process to provide the Centers for Medicare & Medicaid Services with information to verify taxpayers' compliance with applicable tax filing requirements and to notify nonfilers of the tax filing requirement to receive an advance Premium Tax Credit to help cover the premiums for their health insurance purchased through the Health Insurance Marketplace;3 and 1Priority recommendations are those that we believe warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operation, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or duplication issue. 2GAO, Performance and Accountability Report.- Fiscal Year 2019, GAO-20-1 SP (Washington, D.C.: Nov. 19, 2019). 3To help pay the cost of insurance premiums for taxpayers and their dependents, the Patient Protection and Affordable Care Act provides a premium tax credit (PTC) to individuals who meet certain income and other GAO-20-548PR IRS Priority Recommendations Page 1

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