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B-417836,B-417836.2 1 (2019-11-18)

handle is hein.gao/gaobaeazl0001 and id is 1 raw text is: GO U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States ---------------------------------------------------------------------------------------------------------------------- DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has 1been approved for public release. Matter of: Ohio KePRO, Inc. File: B-417836; B-417836.2 Date: November 18, 2019 Michael D. McGill, Esq., Kristen E. Ittig, Esq., and Thomas A. Pettit, Esq., Arnold & Porter LLP, for the protester. Alexander J. Brittin, Esq., Brittin Law Group, PLLC, Mary Pat Buckenmeyer, Esq., and Jonathan D. Shaffer, Esq., Smith Pachter McWhorter PLC, for Livanta, LLC, the intervenor. Lucy G. Mac Gabhann, Esq., and Douglas W. Kornreich, Esq., Department of Health and Human Services, for the agency. Evan C. Williams, Esq., and Amy B. Pereira, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest challenging agency's cost realism evaluation is sustained where the agency failed to reasonably evaluate the protester's proposed direct labor rates, and assess the realism of the offeror's proposed level of effort. 2. Protest challenging agency's technical evaluation is sustained where the agency failed to reasonably evaluate the awardee's proposed level of effort. 3. Protest challenging agency's evaluation of experience is sustained where the agency failed to adequately document the basis for its conclusion that the awardee's proposal demonstrated the required experience. DECISION Ohio KePRO, Inc. (KEPRO), of Harrisburg, Pennsylvania, protests the issuance of a task order to Livanta, LLC, of Annapolis Junction, Maryland, under task order request for proposals (TORP) No. 190361, issued by the Department of Health and Human Services, Centers for Medicare and Medicaid Services (CMS), for beneficiary oversight and claim review services. KEPRO challenges the agency's cost realism analysis, technical evaluation, and source selection decision. We sustain the protest.

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