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GAO-20-425PR 1 (2020-04-10)

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cAO U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                                          Comptroller General
Washington, DC 20548                                                    of the United States


April 10, 2020

The Honorable Betsy DeVos
Secretary of Education
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202

Priority Open Recommendations: Department of Education

Dear Secretary DeVos:

The purpose of this letter is to provide an update on the overall status of the Department of
Education's (Education) implementation of GAO's recommendations and to call your personal
attention to areas where open recommendations should be given high priority.1 In November
2019, we reported that on a government-wide basis, 77 percent of our recommendations made
four years ago were implemented.2 Education's recommendation implementation rate was 70
percent. As of March 2020, Education had 96 open recommendations. Fully implementing these
open recommendations could significantly improve agency operations.

Since our April 2019 letter, Education has implemented three of eight priority recommendations.
    *  The agency analyzed its Civil Rights Data Collection by school types (such as traditional
       neighborhood schools, charter schools, and magnet schools) and by school groupings
       (such as high and low black and Latino student enrollment) to further understand issues
       and patterns of disparities at K-12 schools. These efforts can enhance Education's
       ability to target oversight of, and technical assistance to, schools that need it most.
    *  Regarding federal student loan Income-Driven Repayment plans, Education collected
       information on the potential causes and cost implications of borrower income
       recertification lapses. Also, the Fostering Undergraduate Talent by Unlocking Resources
       for Education Act (FUTURE Act), enacted in December 2019, authorizes the agency to
       use certain data to automatically recertify borrowers' eligibility for IDR plans.3 Education
       is working with the Internal Revenue Service to automatically recertify borrower incomes
       and eliminate recertification lapses for these borrowers.
    *  To strengthen oversight of postsecondary schools with respect to protecting student
       information, Education included information security requirements in its program reviews
       of these institutions. This will likely improve information security for students receiving
       financial aid.

1 Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or
agencies. They are highlighted because, upon implementation, they may significantly improve government
operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making
progress toward addressing a high-risk or fragmentation, overlap, or duplication issue.
2 GAO, Performance and Accountability Report.- Fiscal Year 2019, GAO-20-1SP (Washington, D.C.: November 19,
2019).
3 See Pub. L. No. 116-91, § 4, 133 Stat 1189, 1192-1193 (2019).


GAO-20-425PR Priority Recommendations: Education


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