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B-417573.2 1 (2020-01-31)

handle is hein.gao/gaobaeapa0001 and id is 1 raw text is: 



GO U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                                   Comptroller General
Washington, DC 20548                                              of the United States
                                          ----------------------------------------------------------------------------------------------------------------------
                                             DOCUMENT FOR PUBLIC RELEASE
                                           The decision issued on the date below was subject to
Decision                                   a GAO Protective Order. This redacted version has
                                          1been approved for public release.


Matter of:   Prairie Quest, Inc.

File:        B-417573.2

Date:        January 31, 2020

Megan C. Connor, Esq., Timothy F. Valley, Esq., and Anna R. Wright, Esq., Piliero
Mazza PLLC, for the protester.
Scott N. Flesch, Esq., Captain Eugen6e M. Gray, and Major Mark T. Robinson,
Department of the Army, for the agency.
Charmaine A. Stevenson, Esq., and Laura Eyester, Esq., Office of the General Counsel,
GAO, participated in the preparation of the decision.
DIGEST

Protest that the terms of a solicitation provide insufficient information to justify a fixed-
price contract type is denied where the agency's market research reasonably supports
the solicitation's pricing terms and the solicitation provides the most recent available
historical data for offerors to compete intelligently and on a relatively equal basis.
DECISION

Prairie Quest, Inc., of Fort Wayne, Indiana, protests the terms of request for proposals
(RFP) No. W81 K04-18-R-0002, issued by the Department of the Army for patient
appointing, referral management, and clear and legible reporting services. The
protester contends that the solicitation is flawed because it fails to adequately detail the
agency's requirement to justify a fixed-price contract and unfairly shifts the risk of
contract performance wholly to the contractor.

We deny the protest.

BACKGROUND

On April 4, 2019, the agency issued the solicitation pursuant to Federal Acquisition
Regulation (FAR) part 12, Acquisition of Commercial Items. Agency Report (AR),
Tab 11, RFP, at 1, 15. The RFP requires that the contractor provide a centralized call
center offering patient appointing, referral management, and clear and legible reporting
services to TRICARE beneficiaries of military treatment facilities in the Puget Sound

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