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B-418106 1 (2020-01-08)

handle is hein.gao/gaobaeank0001 and id is 1 raw text is: 



GO U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                                  Comptroller General
Washington, DC 20548                                            of the United States
                                          ----------------------------------------------------------------------------------------------------------------------
                                            DOCUMENT FOR PUBLIC RELEASE
                                          The decision issued on the date below was subject to
Decision                                  a GAO Protective Order. The entire decision has now
                                         1been approved for public release.


Matter of:   Nuance Communications, Inc.

File:        B-418106

Date:       January 8, 2020

William V. Roppolo, Esq., Baker McKenzie LLP, for the protester.
David R. Hazelton, Esq., Dean W. Baxtresser, Esq., and Joshua J. Craddock, Esq.,
Latham & Watkins LLP, for Cerner Government Services, Inc., the intervenor.
Frank V. DiNicola, Esq., and Kerry A. McGrath, Esq., Department of Veterans Affairs,
for the agency.
Glenn G. Wolcott, Esq., and Christina Sklarew, Esq., Office of the General Counsel,
GAO, participated in the preparation of the decision.
DIGEST

Protest asserting that task order requirements are beyond the scope of the underlying
indefinite-delivery, indefinite-quantity contract is denied, where the performance work
statement for the underlying contract clearly encompassed the specific task order
requirements and effectively advised offerors of the potential for the task order to be
issued.
DECISION

Nuance Communications, Inc., of Burlington, Massachusetts, protests the Department
of Veterans Affairs' (VA) issuance of a task order to Cerner Government Services, Inc.,
pursuant to indefinite-delivery, indefinite-quantity (IDIQ) contract No. 3610B18D5000
that was awarded to Cerner in May 2018 for delivery of a comprehensive electronic
health record (EHR) system. Nuance asserts that the activities to be performed under
the task order are beyond the scope of the IDIQ contract.

We deny the protest.

BACKGROUND

The VA and the Department of Defense (DOD) provide medical services to an
overlapping patient population of service members and veterans; yet, each agency
operates a separate EHR system. The two agencies have been attempting for several

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