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B-416773 1 (2018-12-12)

handle is hein.gao/gaobadvin0001 and id is 1 raw text is: 



G                  U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                                  Comptroller General
Washington, DC 20548                                            of the United States




Decision


Matter of: eReceivables, Inc.

File:        B-416773

Date:     December 12, 2018

Joseph L. Fuller, Esq., Kutak Rock LLP, for the protester.
Aleia Barlow, Esq., and Ifeyinwa Anoliefo, Esq., Department of Veterans Affairs, for the
agency.
Young H. Cho, Esq., and Christina Sklarew, Esq., Office of the General Counsel, GAO,
participated in the preparation of the decision.
DIGEST

Protest challenging solicitation requirements as unduly restrictive is denied where the
record supports the agency's position that the requirement is reasonably necessary to
meet the agency's needs.
DECISION

eReceivables, Inc., of Coral Springs, Florida, challenges the terms of request for
proposals (RFP) No. 36C77618R0051, issued by the Department of Veterans Affairs
(VA), for recovery audit services. eReceivables argues that the solicitation's prohibition
on using auto-generated mass mailing or appeal requests and the solicitation's
requirement to prepare a feasibility assessment report do not reasonably relate to the
agency's needs and are unduly restrictive of competition.

We deny the protest.

BACKGROUND

The VA is authorized to seek reimbursement from third-party health insurers (TPP) for
the cost of non-service-connected medical care furnished to eligible veterans who have
commercial insurance coverage. RFP1 at 18; see also 38 U.S.C. § 1729; 38 C.F.R.
Parts 17.101 and 17.106. The VA's consolidated patient account centers (CPACs)

1 The solicitation was amended twice. All citations to the solicitation are to the final
version as amended.

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