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B-416289,B-416289.2 1 (2018-07-30)

handle is hein.gao/gaobaduyy0001 and id is 1 raw text is: 



GAOU.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                                  Comptroller General
Washington, DC 20548                                             of the United States

                                             DOCUMENT FOR PUBLIC RELEASE  ]
                                           The decision issued on the date below was subject to
Decision                                 La GAO Protective Order. This redacted version has
                                           been approved for public release.


Matter of: C2C Innovative Solutions, Inc.

File:     B-416289; B-416289.2

Date:        July 30, 2018

Thomas K. David, Esq., Kenneth Brody, Esq., and Katherine David, Esq., David, Brody
& Dondershine, LLP, for the protester.
Brian A. Darst, Esq., Odin Feldman Pittleman PC, for MAXIMUS Federal Services, Inc.,
the intervenor.
Douglas Kornreich, Esq., and Lucy G. Mac Gabhann, Esq., Department of Health and
Human Services, for the agency.
Stephanie B. Magnell, Esq., and Amy B. Pereira, Esq., Office of the General Counsel,
GAO, participated in the preparation of the decision.
DIGEST

1. Protest that the agency failed to evaluate a potential impaired objectivity
organizational conflict of interest is sustained where the awardee's wholly-owned
subsidiary would review decisions on appeal from the parent company's own claims
decisions, and the agency did not meaningfully consider whether this structure created
an impaired objectivity organizational conflict of interest.

2. Protest that the agency failed to evaluate a potential unequal access to information
organizational conflict of interest is sustained where the record does not demonstrate
that the agency reasonably evaluated a potential unequal access to information conflict
arising from the relationship between the awardee and one of its subsidiaries.
DECISION

C2C Innovative Solutions, Inc. (C2C), of Jacksonville, Florida, protests the issuance of a
task order to MAXIMUS Federal Services, Inc. (MAXIMUS), of Reston, Virginia, under
letter request for proposals (RFP) No. 171751, which was issued by the Department of
Health and Human Services (HHS), Centers for Medicare and Medicaid Services (CMS)
under its indefinite-delivery, indefinite-quantity (IDIQ) contract for qualified independent
contractors (QICs). The solicitation sought proposals from QICs to provide

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