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B-413272.4,B-413272.5 1 (2017-10-23)

handle is hein.gao/gaobadtxx0001 and id is 1 raw text is: GAOU.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approvedforpublic release. Decision Matter of: BillSmart Solutions, LLC File: B-413272.4; B-413272.5 Date: October 23, 2017 Albert B. Krachman, Esq., Scott Arnold, Esq., Merle M. DeLancey, Jr., Esq., and Carolyn Cody-Jones, Esq., Blank Rome LLP, for the protester. Thomas K. David, Esq., Katherine A. David, Esq., and Kenneth D. Brody, Esq., David, Brody & Dondershine, LLP, for Client Network Services, Inc., an intervenor. Peter J. Dickson, Esq., Dennis A. Adelson, Esq., Vijaya S. Surampudi, Esq., and Savannah L. Wilson, Esq., Department of Labor, for the agency. Louis A. Chiarella, Esq., and Peter H. Tran, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest challenging the evaluation of awardee's past performance is denied where the record shows the agency reasonably considered the offeror's prior performance references; protester's assertion that agency unreasonably ignored certain past performance information is denied where the protester fails to demonstrate that the information in question was relevant, or that the agency evaluators knew or should have known of the information. 2. Protest challenging evaluation of awardee's price is denied where the nature and extent of the agency's price realism analysis was a matter within its discretion, and the record shows that the evaluation was reasonable. 3. Protest challenging the agency's evaluation of offerors' prior experience is denied where the evaluation was reasonable and consistent with the stated evaluation criteria and adequately documented. 4. Protest that the awardee's proposal improperly took exceptions to the solicitation requirements is denied where the agency reasonably determined that the awardee's assumptions were not exceptions, and where proposal language in question reflects the reservation of a right to request, rather than receive, a price adjustment.

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