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B-413085.2 1 (2016-10-25)

handle is hein.gao/gaobadtbs0001 and id is 1 raw text is: G A O Comptroller General Accountabilty * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. D e c i s i o n - .-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - . . . . .. Matter of: Melling, LLC, dba MellingMedical File: B-413085.2 Date: October 25, 2016 Wayne A. Keup, Esq., Wayne A. Keup, PLLC, for the protester. Maura Brown, Esq., Department of Veterans Affairs, for the agency. Peter D. Verchinski, Esq., Nora K. Adkins, Esq., and Amy B. Pereira, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that the agency unreasonably assigned a deficiency and unacceptable rating to the protester's proposal is denied where the record shows the evaluation was reasonable and in accordance with the stated evaluation criteria. DECISION Melling, LLC, dba MellingMedical, a service-disabled veteran-owned small business of Alexandria, Virginia, protests the rejection of its proposal under request for proposals (RFP) No. VA791-15-R-0020, issued by the Department of Veterans Affairs (VA), for a home telehealth (HT) system. Melling challenges the agency's evaluation of its proposal. We deny the protest. BACKGROUND The RFP was issued on November 4, 2015, under the commercial item acquisition provisions of Federal Acquisition Regulation part 12, for HT equipment in support of the Veterans Health Administration's (VHA) HT program. The solicitation sought proposals for systems that are placed in patients' homes to maintain independent living capability. RFP at 18. The statement of work explained Veterans use the home technologies to upload vital signs, clinical question responses, and other measurements that can help them self-manage their condition and alert to the need for active care/case management, including referral for clinic and/or hospital care. This

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