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B-413047,B-413047.2,B-413047.3 1 (2016-08-08)

handle is hein.gao/gaobadslf0001 and id is 1 raw text is: G A O Comptroller General Accountabilty * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. D e c i s i o n - .-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - . . . . .. Matter of: Laurels Medical Services, d/b/a Chariot File: B-413047; B-413047.2; B-413047.3 Date: August 8, 2016 Kevin J. Maynard, Esq., and Gary S. Ward, Esq., Wiley Rein LLP, for the protester. Jonathan T. Williams, Esq., and Patrick T. Rothwell, Esq., PilieroMazza PLLC, for Navarre Corporation, the intervenor. Kate Gorney, Esq., Department of Veterans Affairs, for the agency. Peter D. Verchinski, Esq., and Noah B. Bleicher, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that agency unreasonably evaluated awardee's proposal as technically acceptable is denied where the record shows that the evaluation was reasonable and consistent with the solicitation's evaluation criteria. DECISION Laurels Medical Services, d/b/a Chariot, a small business of Carmichael, California, protests the award of a contract to Navarre Corporation, of Navarre, Florida, under request for proposals (RFP) No. VA261-16-R-0082, issued by the Department of Veterans Affairs (VA), for transportation services. Chariot primarily challenges the agency's evaluation of Navarre's proposal. We deny the protest. BACKGROUND The RFP was issued as a small business set-aside on January 25, 2016, for special needs ground transportation services for the VA Palo Alto health care system in California. The solicitation sought proposals for the transportation of veterans to and from a variety of locations, including medical centers, community based outpatient clinics, residences, and airports. RFP at 17. The solicitation included a performance work statement (PWS) that detailed numerous aspects of the services being solicited, such as hours of operation (365 days a year, 24 hours a day),

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