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B-412369 1 (2016-01-27)

handle is hein.gao/gaobadrwx0001 and id is 1 raw text is: jgA Comptroller General c ity * Integrity * Rellability of the United States United States Government Accountability Office :DOCUMENT FOR PUBLIC RELEASE- Washington, DC 20548 The decision issued on the date below wassubjectto a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: i4 Now Solutions, Inc. File: B-412369 Date: January 27, 2016 Bret S. Wacker, Esq., and Andrew M. Mast, Esq., Clark Hill PLC, for the protester. Stephen E. Ruscus, Esq., and Katelyn M. Hilferty, Esq., Morgan, Lewis & Bockius LLP, for Field Data Technology, LLC, the intervenor. Azine Farzami, Esq., Department of Agriculture, for the agency. Pedro E. Briones, Esq., and Noah B. Bleicher, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest challenging an agency's evaluation of awardee's proposed level of effort and price is denied where the record demonstrates that the agency reasonably concluded that the level of effort was sufficient to perform the requirements and the price evaluation was performed in accordance with the terms of the solicitation. 2. Protest that the agency engaged in misleading and unequal exchanges with offerors is denied where the record shows that the agency did not mislead the protester and the exchanges were equal. DECISION i4 Now Solutions, Inc., a small business located in Fall Church, Virginia, protests the award of a contract, as well as the issuance of an initial task order, to Field Data Technology, LLC (FDT), of Fairfax, Virginia, under request for proposals (RFP) No. AG-3198-S-15-0007, issued by the Department of Agriculture (USDA), Food and Nutrition Service (FNS), for call center and support services for the Supplemental Nutrition Assistance Program (SNAP) Retailer and Recipient Service Center. i4 challenges the evaluation of FDT's level of effort and price, as well as the agency's conduct of discussions and source selection decision. We deny the protest.

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