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B-412144 1 (2015-12-24)

handle is hein.gao/gaobadruw0001 and id is 1 raw text is: G A O Comptroller General Accountabilty * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. D e c i s i o n - .-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - . . . . .. Matter of: Adino Inc. File: B-412144 Date: December 24, 2015 Theodore P. Watson, Esq., Nicole Carter, Esq., and Meghan F. Leemon, Esq., Watson & Associates, LLC, for the protester. Melissa McClellan, Esq., U.S. Department of Agriculture, for the agency. Laura Eyester, Esq., Cherie J. Owen, Esq., and David A. Ashen, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest of exclusion of proposal from competitive range is denied where the record shows that agency reasonably evaluated protester's proposal and concluded that the proposal was not among the most highly rated. DECISION Adino Inc., of Chicago Heights, Illinois, a small business, protests the U.S. Department of Agriculture (USDA), Rural Development Administration's exclusion of its proposal from the competitive range under request for proposals (RFP) No. AG- 31 ME-S-1 5-0018, for services in support of the Centralized Servicing Center in St. Louis, Missouri. Adino challenges the conduct of the procurement and the evaluation of its proposal. We deny the protest. BACKGROUND The RFP, issued on July 17, 2015 as a set-aside under the Small Business Administration's 8(a) program, contemplated the award of an indefinite- delivery/indefinite-quantity (ID/IQ) contract, with a 1-year base period and four 1-year options, for loan servicing, loss mitigation processing, property disposition, loss claim processing, administrative and support functions, data entry, and customer service phone support for USDA's Centralized Servicing Center. RFP at 3. The RFP combined two prior USDA contracts: one for administrative

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