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B-411762 1 (2015-10-19)

handle is hein.gao/gaobadrof0001 and id is 1 raw text is: G A O Comptroller General SAccountability * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. D e c i s i o n - .-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - . . . . .. Matter of: Signature Performance, Inc. File: B-411762 Date: October 19, 2015 Devon E. Hewitt, Esq., Protorae Law PLLC, for the protester. Maj. David H. Stem, and Scott N. Flesch, Esq., Department of the Army, for the agency. Paula J. Haurilesko, Esq., and David A. Ashen, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that the developer of billing and collections software is ineligible for award of a contract to provide billing and collections services using the software is denied, where the agency conducted a review and reasonably concluded that no organizational conflict of interest existed. DECISION Signature Performance, Inc., of Omaha, Nebraska, protests the Department of the Army's award of a contract to Benefit Recovery Specialists LP, of Houston, Texas, under request for proposals (RFP) No. W91YTZ-1 5-R-0068, for third party collection services. Signature Performance primarily argues that the agency failed to consider the awardee's organizational conflict of interest (OCI). We deny the protest. BACKGROUND The Department of Defense (DOD) provides medical services through military treatment facilities for active duty service members, their families, military retirees, and their eligible family members and survivors. Where these authorized DOD beneficiaries have other health insurance coverage, DOD policy requires military treatment facilities to collect payment from the other health insurance providers for medical services rendered at the facilities. RFP, Performance Work Statement (PWS), at 29.

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