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B-410078 1 (2014-10-20)

handle is hein.gao/gaobadqrv0001 and id is 1 raw text is: 




 G              A   O                                                    Comptroller General
        Accountability * Integrity * Reliability                         of the United States
 United States Government Accountability Office  DOCUMENT FOR PUBLIC RELEASE
 Washington, DC 20548
                                                      The decision issued on the date below was subject to
                                                      a GAO Protective Order. This redacted version has
           Decision                                            dfor   release.



           Matter of:  Swets Information Services

           File:       B-410078

           Date:       October 20, 2014

           David T. Ralston, Jr., Esq., Frank S. Murray, Esq., and Jennifer M. Forde, Esq.,
           Foley & Lardner LLP, for the protester.
           Elyse M. Griffiths, Esq., and Dennis Foley, Esq., Department of Veterans Affairs, for
           the agency.
           Louis A. Chiarella, Esq., and Nora K. Adkins, Esq., Office of the General Counsel,
           GAO, participated in the preparation of the decision.
           DIGEST

           1. Protest challenging the agency's technical evaluation is sustained where we
           cannot determine the reasonableness of the evaluation of the vendors' product
           demonstrations because the evaluation was not adequately documented.

           2. Protest challenging the agency's evaluation of one of the vendor's alternatively-
           quoted products is denied where the agency reasonably concluded that the vendor
           did not provide information that was accurate and complete, as required by the
           solicitation.

           3. Protest challenging the agency's past performance evaluation is denied where
           the record shows that there was no prejudice to the protester as a result of the
           alleged error.
           DECISION

           Swets Information Services, of Runnemede, New Jersey, protests the issuance of a
           task order to Cox Subscriptions, Inc., of Shallotte, North Carolina, under request for
           quotations (RFQ) No. VA257-14-Q-0933, issued by the Department of Veterans
           Affairs (VA) for subscription services to a brand name or equal, online, searchable,
           pharmaceutical information database. Swets argues that the agency's evaluation of
           its quotations offering two alternative databases, and the resulting award decision,
           were improper.


We sustain the protest in part and deny it in part.

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