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B-198883-O.M. 1 (1980-06-13)

handle is hein.gao/gaobadqqf0001 and id is 1 raw text is: uNITED STATES GOVERNMENT GENEKAL ACCOUNTING OFFICE ylemorandum June 13, 1980 TO Chief, Administrative Finance Section, OBFM - Judith B. Czarsty ). FROM : General Counsel, OGCi-a ilton J. Socolar SUBJECT: B-198883-O.M. Latin American Branch Request to use Panama Canal Commission Ticketing Office You requested our review of a proposal by our Latin Amer- ican Branch to participate in a Central Commercial Airlines Reservation and Ticketing Office (CARTO) which will be oper- ated by the Panama Canal Commission's (PCC) Transportation Branch. The airlines have agreed to install reservation terminals to their main computer, a hard copy printer and a ticketing machine provided the PCC handles reservation and ticketing for all United States Government agencies on the Panama Isthmus. The airlines will bill PCC and PCC will, in turn, bill and collect monies due from the other agencies. The service will be identical to that provided by the airlines now, making reservations, giving fare quotations and providing tickets. However, PCC has outlined at least four benefits from this centralized system. PCC anticipates its plan will reduce delays now experienced in obtaining reservations and tickets, reduce transportation costs, allow instant communi- cation to all points of the hemisphere for reservations and increase the use of discount fares. The Latin American Branch believes that with respect to advantages to the Gen- eral Accounting Office (GAO) specifically, the procedure will be much simpler, more efficient and will reduce the time needed to make reservations, although it is stated that it may not necessarily result in lower transportation costs. We can find no legal objection to the proposed partici- pation in the PCC system. In fact, prior GAO rulings on similar plans to provide more efficient and less costly ticketing procedures support favorable consideration of the Proposal. For example, we have determined that agency use of ticketing by mail or tele-mail airline service whereby the Government traveler orders tickets by telephone and the carrier mails the tickets to the traveler is not precluded by travel or audit regulations. 44 Comp. Gen. 219{1964).

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