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B-409617.3 1 (2014-07-21)

handle is hein.gao/gaobadqlh0001 and id is 1 raw text is: G A O Comptroller General r Accountablity * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. D e c i s i o n L .-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - . . . . .. Matter of: Native Resource Development Company File: B-409617.3 Date: July 21, 2014 Ruth E. Ganister, Esq., Rosenthal and Ganister, LLC, for the protester. Darwin A. Hindman III, Esq., and Joshua A. Mullen, Esq., Baker, Donelson, Bearman, Caldwell & Berkowitz, PC, for Bestway Services, Inc., the intervenor. W. Kent Davis, Esq., and Jessica Lane Day, Esq., Department of Homeland Security, Federal Emergency Management Agency, for the agency. Jennifer D. Westfall-McGrail, Esq., and Edward Goldstein, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest is sustained where agency found protester's proposed level of staffing to be a weakness based on mechanical application of an undisclosed government estimate, and finding was of critical significance in agency's best value tradeoff decision. 2. Protest challenging agency's rating of protester's past performance as satisfactory rather than outstanding is sustained where agency fails to rebut protester's allegation that its past performance met the definition for a rating of outstanding. DECISION Native Resource Development Company (NRDC), of Bernalillo, New Mexico, protests the rejection of its proposal and the award of a contract to Bestway Services, Inc., of Nashville, Tennessee, under request for proposals (RFP) No. HSFE20-14-R-0001, issued by the Department of Homeland Security, Federal Emergency Management Agency for facility operations and support services for the Center for Domestic Preparedness in Anniston, Alabama. The protester challenges the agency's evaluation of proposals and best value trade-off decision. We sustain the protest.

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