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B-407234,B-407234.2 1 (2012-11-30)

handle is hein.gao/gaobadpgd0001 and id is 1 raw text is: 



ji       G    A                                                          Comptroller General
               c ity * Integrity * Rellability                           of the United States
United States Government Accountability Office   DOCUMENT FOR PUBLIC RELEASE
Washington, DC 20548                                  The decision issued on the date below was subject to
                                                      a GAO Protective Order. This redacted version has
                                                      been approved for public release.
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          Decision

          Matter of:   Preferred Systems Solutions, Inc.

          File:        B-407234; B-407234.2

          Date:        November 30, 2012

          William T. Welch, Esq., McMahon, Welch and Learned, PLLC, for the protester.
          Lee Dougherty, Esq., General Counsel PC, for Computer World Services
          Corporation, the intervenor.
          Carrie Fogle, Esq., Maj. Frank Yoon, and Col. Mark S. Teskey, Department of the
          Air Force, Karen Tibbals, Esq., and Ken Roth, Esq., United States Transportaion
          Command, for the agency.
          Linda C. Glass, Esq., and Guy R. Pietrovito, Esq., Office of the General Counsel,
          GAO, participated in the preparation of the decision.
          DIGEST

          1. An agency's price realism analysis was reasonable where the agency compared
          quoted prices to the independent government estimate and to each other and
          considered the adequacy of the awardee's labor hours, mix, and rates.

          2. Protest challenging an agency's evaluation and selection decision is denied,
          where the record shows that the evaluation and selection decision were reasonable
          and in accordance with the evaluation criteria.
          DECISION

          Preferred Systems Solutions, Inc. (PSS), of Vienna, Virginia, protests the issuance
          of a task order to Computer World Services Corporation (CWS), of O'Fallon, Illinois,
          under request for quotations (RFQ) No. HTC711-12-Q-D035, issued by the United
          States Transportation Command for help desk/call center support services. The
          protester objects to the agency's evaluation and selection decision.

          We deny the protest.

          BACKGROUND

          The RFQ, issued under Federal Acquisition Regulation subpart 8.4 to vendors
          holding General Services Administration (GSA) Federal Supply Schedule (FSS)

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