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B-407404 1 (2012-11-30)

handle is hein.gao/gaobadpev0001 and id is 1 raw text is: G A O Comptroller General Accountabilty * Integrity * Reliability of the United States United States Government Accountability Office Washington, DC 20548 Decision Matter of: Crosstown Courier Service, Inc. File: B-407404 Date: November 30, 2012 Christopher J. Noyes for the protester. Russell L. Emery, Esq., Department of Veterans Affairs, for the agency. Paul E. Jordan, Esq., and David A. Ashen, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest challenging an agency's decision not to set aside a procurement for service-disabled veteran-owned small businesses (SDVOSB) is denied where the agency concluded from its market research that it did not have a reasonable expectation of receiving proposals from two or more SDVOSBs capable of performing the required services. DECISION Crosstown Courier Service, Inc. (CCS), of Chicopee, Massachusetts, protests the terms of Department of Veterans Affairs' (VA) request for proposals (RFP) No. VA-259-1 1 -RP-01 15, a small business set-aside, for medical courier and dry ice delivery services for the VA Salt Lake City (Utah) Health Care System (VASLCHCS). CCS, a service-disabled veteran-owned small business (SDVOSB) concern, asserts that the VA should have set the procurement aside for SDVOSBs. BACKGROUND The RFP sought proposals for all necessary labor, equipment, and transportation services for pick-up and delivery each week-day between the VASLCHCS and (1) the Ogden (Utah) VA community Based Outpatient Clinic (CBOC), Pocatello (Idaho) VA CBOC, Elko (Nevada) VA CBOC, and Idaho Falls (Idaho) CBOC, constituting the Northern Area; and (2) the Orem (Utah) VA CBOC, Nephi (Utah) VA CBOC, and Price (Utah) Primary Care Tele-Outreach Clinic, comprising the Southern Area. The courier services in both areas include delivery of dry ice, and pick-up of pharmaceuticals, supplies, x-rays, lab specimens, patient records, office supplies, forms, and other items as required. The RFP included four evaluation

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