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B-238982.4 1 (1992-06-25)

handle is hein.gao/gaobadocg0001 and id is 1 raw text is: I I ComptroUer General Sof the United States - Washington, DC, 205 18 /(7o)2c t Decision Matter of: Nationa. Forwarding Co., Inc, File; B-238982,4 Date: June 25, 1992 DIGEST Military-industry Memorandum of Understanding governing claims for loss or damage to household goods directs that form notifying carrier of damages discovered after delivery (Form 1840R) must be dispatched by agency not later than 75 days following delivery, Where Form 1840R shows that Army claims officer signed and dated form on 75th day after delivery, claims officer ha,complied with 75-day requirement notwithstanding that Army mailroom stamp shows that form did not leave mailroom until 77th day, DECISION National Forwarding Co., Inc., requests review of our Claims Group's settlement No. Z-2862672-14 denying its claim for a refund of $509, which the Army set off from other revenues due National, for damages to the household goods of an Army member. We affirm the Claims Group's decision. National picked up the member's household goods at Fort Carson, Colorado, <n January 26, 1988. The shipment was delivered to tho p,b',der's new residence at Fort Lee, Virginia, on Febru'ary 17, at which time the member acknowledged receipt of the goods in apparent good condition. Subsequently, the member filed Department of Defense Form 1840R with the Army's claims office at Fort Lee claiming that several items had been damaged during shipping. The Army mailed the completed Form 1840R to National notifying the firm that the member intended to file a claim in excess of $500 for the damage. National denied liability, asserting that the Army had dispatched the Form 1840R to the firm more than 75 days after the household goods were delivered. The Army disagreed, settled the claim with the member for $509, and set off that amount ugainst other money due National. National filed a claim with our Claims Group for the amount of the set-off; the claim was denied on September 18, 1991. National stated that the metered stamp mark on the envelope

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