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B-230381 1 (1988-11-22)

handle is hein.gao/gaobadnhn0001 and id is 1 raw text is: 

ZThe Comptroller General
           of the United States
           Washington, D.C. 20548

           Decision



           Matterof: Interstate Van Lines, Inc. - Damaged Refrigerator

           File:     B-230381

           Date:    November 22, 1988


           DIGEST

           Where the evidence indicates that part of the damage to a
           refrigerator was caused by the nature of the refrigerator to
           deteriorate according to the natural law of heat, the
           carrier is not liable for that part of the damage because it
           is an exception to common carrier liability. However, where
           the evidence does not show that a dented door and broken
           liner were solely caused by heat, the carrier is liable for
           that part of the damage. The matter is remanded to the Navy
           to allocate an amount to each part of the damage out of the
           total repair bill and then refund to the carrier the amount
           found to be due, if any, out of the amount the Navy has
           already collected.


           DECISION

           Interstate Van Lines, Inc./Ace Van & Storage Company, Inc.
           (Interstate), has appealed our Claims Group's denial of its
           claim for $120 the Navy collected from Interstate for damage
           to a refrigerator that was in a service member's shipment of
           household goods.l/ We sustain the denial for one part of
           the damage but reverse the denial for a separate part and
           remand the claim to the Navy to determine the amount to be
           allowed, if any.

           The damage to the refrigerator is described on the repair
           receipt: . . . Found Int. door liner broke & door dented.
           Found molding in freezer swollen probably due to heat in
           storage. Liner and Moulding $231.00. Box damaged from
           moving. Although the Navy reimbursed the service member


           1/ The shipment, which was transported by the Navy under
           Government Bill of Lading NP-897665, was picked up in
           Virginia in July 1985, delivered in Florida in August 1985,
           and belonged to Commander Francis W. St. Pierre, USN.







                                 04,0047 / 1371,

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