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B-227179 1 (1988-03-23)

handle is hein.gao/gaobadnap0001 and id is 1 raw text is: LThe Comptroller General of the United States Washington, D.C. 20548 Decision Coast Counties Express - Dispute over Applicable Rate Because of Conflicting Service Requests Matterof- Annotated on Government Bills of Lading File: B-227179 Date: March 23, 1988 DIGEST Government shippers orally requested dromedary service on numerous shipments and annotated the Government Bills of Lading (GBLs) with dromedary rate tender references. The carrier transported the shipments in larger closed vans for its own convenience because smaller dromedary equipment was not available, but it billed and was paid on the basis of the dromedary rates. Subsequently the carrier submitted supplemental bills based on higher van service rates on the basis that the GBLs showed that van service was provided and the GBLs did not contain an annotation of the request for dromedary service as required by the dromedary tenders. The total circumstances show that shippers and carrier understood that dromedary service was requested as evidenced by the dromedary tenders noted on the GBLs (which in these circumstances satisfies the tenders' requirement for annotation of the request) and the carrier's billing on that basis. At the least there was an ambiguity on the GBLs which would have required the carrier, if it was in doubt, to inquire about the service desired. Accordingly, the General Services Administration's disallowance of the carrier's supplemental bills is sustained. DECISION INTRODUCTION Coast Counties Express (Coast) asks the Comptroller General, pursuant to 31 U.S.C. S 3726 (1982), to review the General Services Administration's (GSA) actions of disallowing Coast's requests for additional charges on 68 shipments for closed van service rather than dromedary service.l/ We sustain GSA's audit actions. 1/ GSA reported that it disallowed 269 other claims involving the same issue.

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