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B-227708 1 (1988-01-29)

handle is hein.gao/gaobadmzg0001 and id is 1 raw text is: The Comptroller General of the United States Washington, D.C. 20548 Decision Matterof: Sherwood Van Lines - Loss and Damage to Household Goods - Notice of Damage File: B-227708 Date: January 29, 1988 DIGEST Claim for damage to household goods not noted at time of delivery can be substantiated by subsequent timely notification to the carrier of additional damage. While the memorandum of understanding between the household goods moving industry and the military services prescribes a standardized method for reporting and processing claims, the failure of the installation claims office to send the carrier a specified form listing additional damage does not relieve the carrier of liability when the demand on the carrier and supporting documentation, which in substance fully notified the carrier of the damage, is furnished the carrier within the agreed upon 75 days of delivery. DECISION This decision concerns a household goods loss and damage case against Sherwood Van Lines (Sherwood) in the amount of $321.99. Sherwood has denied liability for all damages except $21. The Air Force requested setoff of the entire amount, and Sherwood seeks a refund of $300.99. The liability for damages arises from the shipment of household goods belonging to Master Sergeant Allen Wesley, USAF, which were shipped under Government Bill of Lading DP-189,600, dated June 7, 1985. For the reasons stated hereafter, we deny Sherwood's claim for refund. BACKGROUND The record shows that Sherwood accepted the shipment of household goods on June 11, 1985, in the condition noted on the inventory prepared by its agent. The shipment moved from North Highlands, California, to Myrtle Beach Air Force Base, South Carolina, where it was delivered on October 4, 1985. Upon delivery, DD Form 1840, Joint Statement Of Loss Or Damage At Delivery, was filled out by the carrier's agent and Sergeant Wesley listing damages. Also, Sergeant Wesley noted the same damages on DD Form 619-1, under the section titled Consignee's Statement of Delivery and Loss or Damage. Subsequent to delivery, additional damage to the household goods was found and listed on the DD Form 1840R, Q)-A \ v 1 Ck1Nc

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