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B-228785 1 (1988-01-29)

handle is hein.gao/gaobadmze0001 and id is 1 raw text is: The Comptroller General of the United States ,% Washington, D.C. 20548 / Decision Matterof: A-Line, Ltd. - Notification Charge File: B-228785 Date: January 29, 1988 DIGEST A carrier collected an extra $25 charge on each Government Bill of Lading shipment for telephone calls the carrier determined were necessary to identify the precise delivery points and to obtain delivery appointments. GSA deducted the amount as overcharges on the grounds that no tender or tariff provision authorized the charge, shippers did not request the service, and if the destination information shown on the GBLs was incomplete the carrier had a duty to obtain the complete addresses without charge at origin. On these grounds, GSA's actions are sustained. DECISION A-Line, Ltd., asks the Comptroller General to review transportation audit action taken by the General Services Administration (GSA) on the carrier's bills. GSA recovered as overcharges $25 per shipment that A-Line collected for phone calls allegedly made to consignees to determine precise delivery addresses and to obtain delivery appointments. We sustain GSA's actions. BACKGROUND A-Line states that during December 1985 and January 1986 the carrier transported numerous government shipments that were tendered on Government Bills of Lading (GBL) by the GSA. In the carrier's opinion the GBLs contained incomplete delivery addresses. For example, GBL No. P-2625005 shows that a shipment of miscellaneous freight, weighing 425 pounds, was tendered at Belle Mead, New Jersey. The Consignee block of the GBL referred to the Naval Supply Center, Jacksonville, Florida 32212. The Destination block, which anticipates the name, address and zip code of the delivery installation, was blank. A-Line alleges that it was necessary to call the consignees, sometimes several times, to determine the precise address of the delivery point. The carrier further alleges that another reason for calling was a government requirement that A-Line obtain an appointment before making deliveries.

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