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B-404740 1 (2011-04-27)

handle is hein.gao/gaobadbul0001 and id is 1 raw text is: G A 0 Comptroller General Accountability * Integrity * Reliability of the United States United States Government Accountability Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: United Concordia Companies, Inc. File: B-404740 Date: April 27, 2011 David P. Metzger, Esq., Kristen E. Ittig, Esq., Caitlin K. Cloonan, Esq., Cameron W. Fogle, Esq., Dominique L. Castro, Esq., Lauren J. Schlanger, Esq., Suzanne M. Siversten, Esq., Derrick L. Williams, Esq., Arnold & Porter LLP, and Ellen C. Bonner, Esq., Callaway Bonner Law, LLC, for the protester. Thomas P. Humphrey, Esq., John E. McCarthy, Jr., Esq., Puja Satiani, Esq., Peter J. Eyre, Esq., Addie R. Cliffe, Esq., James G. Peyster, Esq., Sarah B. Gleich, Esq., Raja Mishra, Esq., Crowell & Moring, LLP, and Lawrence K. Wolff, Esq., for Metropolitan Life Insurance Co., the intervenor. Gerald A. Wesley, Esq., Dennis A. Dyke, Esq., and Hattie Russell DuBois, Esq., Department of Defense, TRICARE Management Activity, for the agency. Glenn G. Wolcott, Esq., and Sharon L. Larkin, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Agency reasonably considered proposal risk in connection with its evaluation of the offerors' technical proposals, and reasonably determined that awardee's larger existing provider network was superior to the protester's smaller provider network. 2. Agency's determinations regarding the relevance of offerors' prior contracts were reasonable where the agency's consideration of the magnitude and scope of the services previously performed included consideration of a numerical claims processing threshold to distinguish between prior contracts considered to be relevant and those that were considered to be less relevant. 3. Agency was not required to perform a realism assessment regarding the components of the awardee's proposed price where the solicitation provided for award of a fixed price contract and stated that offerors' proposed prices would be evaluated to determine whether they were fair and reasonable.

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