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B-401062.2,B-401062.3 1 (2009-05-06)

handle is hein.gao/gaobadbox0001 and id is 1 raw text is: 




         G     A    0Comptroller General
       Accountability * Integrity * Reliability                      of the United States
United States Government Accountability Office     DOCUMENT FOR PUBLIC RELEASE
Washington, DC 20548 The decision issued on the date below was subject to a
                                                    GAO Protective Order. This redacted version has been
                                                    approved for public release.

          Decision

          Matter of:  CIGNA  Government  Services, LLC

          File:       B-401062.2; B-401062.3

          Date:       May 6, 2009

          Thomas P. Humphrey, Esq., Shauna E. Alonge, Esq., John E. McCarthy, Jr., Esq.,
          Peter Eyre, Esq., Sujata Sidhu, Esq., and Adelicia R. Cliffe, Esq., Crowell & Moring
          LLP, for the protester.
          Paul F. Khoury, Esq., Lindsay L. Turner, Esq., Dorthula H. Powell-Woodson, Esq.,
          Brian Walsh, Esq., Daniel P. Graham, Esq., John W. Burd, Esq., Kathryn Bucher, Esq.,
          and Baron A. Avery, Esq., Wiley Rein LLP, for Highmark Medicare Services, Inc., the
          intervenor.
          Krystal Jordan, Esq., and Douglas Kornreich, Esq., Department of Health and Human
          Services, for the agency.
          John L. Formica, Esq., and James A. Spangenberg, Esq., Office of the General
          Counsel, GAO, participated in the preparation of the decision.
          DIGEST

          1. Agency failed to conduct meaningful discussions where, after discussions had
          concluded, it determined that certain of the protester's proposed costs, which were
          set forth in the protester's initial and final revised proposals, were understated in
          comparison with those proposed by other offerors, and the agency adjusted the most
          probable cost estimate associated with the protester's costs upwards rather than
          reopening discussions to allow the protester an opportunity to address the issue.

          2. Agency's consideration of the awardee's proposed subcontractor's past
          performance in its evaluation of the awardee's proposal under the solicitation's past
          performance factor was not reasonable where the solicitation provided for the
          consideration of the past performance of significant or critical subcontractors,
          and the record does not evidence that the subcontractor could properly be
          considered critical or significant, given that the costs associated with the
          subcontractor's performance total [DELETED] percent of the total costs associated
          with the awardee's performance of the contract.

          3. The agency's evaluation of the protester's proposal and source selection for one
          of the awards contemplated under the solicitation cannot be considered reasonable
          where the protester, in response to the same solicitation but for a different award,

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