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B-293041 1 (2003-12-22)

handle is hein.gao/gaobacyno0001 and id is 1 raw text is: I G A 0Comptroller General ........ inAccountability * Integrity * Reliability of the United States United States General Accounting Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: Language Service Associates, Inc. File: B-293041 Date: December 22, 2003 Robert G. Fryling, Esq., and Edward J. Hoffman, Esq., Blank Rome, for the protester. G. Lindsay Simmons, Esq., Thad S. Huffman, Esq., and James Eric Whytsell, Esq., Jackson Kelly, for Bowne Global Solutions II, Inc., an intervenor. John R. Caterini, Esq., and Morton J. Posner, Esq., Department of Justice, for the agency. Paul E. Jordan, Esq., and John M. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Where technical proposals were scored within a few points of one another in various award scenarios, and none was found to possess significant technical advantages over the others, agency reasonably concluded proposals were technically equivalent and properly based award on low evaluated price. DECISION Language Service Associates, Inc. (LSA) protests the award of a contract to Bowne Global Solutions II, Inc. (BGS) under request for proposals (RFP) No. JDOIR-03- 0232, issued by the Department of Justice, Executive Office for Immigration Review (EOIR) for language interpreter services. LSA challenges the agency's best value award determination. We deny the protest. The EOIR is responsible for interpreting and administering the immigration laws and regulations of the United States through the Immigration Courts, the Board of Immigration Appeals, and the Office of the Chief Administrative Hearing Officer. When an individual appearing before an immigration judge does not speak English, the EOIR must provide an interpreter to ensure due process. The EOIR employs some 103 staff interpreters, but obtains the vast majority of its translation requirements through contract interpreters. The RFP sought proposals to provide qualified, professional, and experienced on-site and telephonic interpreters for any

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