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B-292557 1 (2003-09-25)

handle is hein.gao/gaobacylk0001 and id is 1 raw text is: I G A 0Comptroller General ... .Accountability * Integrity Reliability of the United States United States General Accounting Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: D.N. American, Inc. File: B-292557 Date: September 25, 2003 Kenneth A. Martin, Esq., Martin & Associates, PLLC, for the protester. Richard J. Webber, Esq., Arent Fox Kintner Plotkin & Kahn, PLLC, for Daston Corporation, an intervenor. Debra R. Tabor, Esq., Department of the Army, for the agency. Sharon L. Larkin, Esq., and Christine S. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Agency's use of color coded scoring methodology was unobjectionable, where color scheme was consistent with, and directly correlated to, the solicitation's stated evaluation criteria; scoring methodology, unlike evaluation factors, need not be disclosed. 2. In a best value procurement, agency reasonably selected higher technically rated and lower priced proposal for award, where evaluation is consistent with the solicitation's stated evaluation criteria and agency's conclusions are reasonably based. 3. Protest that agency failed to conduct adequate discussions is denied, where record shows that agency reasonably discussed with protester areas of significant concern. DECISION D.N. American, Inc. protests the award of a contract to Daston Corporation under request for proposals (RFP) No. DACW69-03-R-0022, issued by the Department of the Army for computer help desk services. D.N. challenges the reasonableness of the Army's evaluation and rating methodology. We deny the protest. The RFP, issued as a small business set-aside, sought multi-tiered help desk services for the Great Lakes and Ohio River Division of the Huntington District of the

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